Privacy Policy

At SaloNova Professional, we are committed to protecting the privacy and security of our customers and salon partners. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our German-inspired hair care products.

1. Information We Collect

We collect information to provide a better experience and fulfill your orders efficiently. This includes:

Personal Identification: Name, email address, phone number, and shipping/billing address.
Transactional Data: Details about the products you purchase and payment confirmation (processed securely via encrypted gateways).
Technical Data: IP address, browser type, and usage patterns on our website collected through cookies to improve site performance and user experience.

2. How We Use Your Information

Your data allows us to:

Process and deliver your orders for our professional treatments, such as Nanoplastia, and our styling range.
Provide order updates, tracking information, and professional customer support.
Send you information about new product launches, hair care tips, and exclusive offers (only if you opt-in).
Maintain the security of our website and prevent fraudulent activity.

3. Data Security & Safety

Just as we prioritize safety in our 100% Formaldehyde-Free formulations, we prioritize the safety of your data. We use industry-standard encryption (SSL) and secure servers to ensure your personal details are protected from unauthorized access. Our commitment to GMP Certified manufacturing standards extends to the professional handling of your digital information.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers who help us operate our business, such as:

Logistics & Distribution Partners: To ensure your SaloNova products are delivered accurately.
Secure Payment Processors: To facilitate safe financial transactions. These partners are legally required to keep your information confidential and secure.

5. Cookies and Tracking

We use cookies to remember your preferences and provide a seamless shopping experience. You can choose to disable cookies through your browser settings, though some features of the site may not function correctly as a result.

6. Ethical Responsibility

In line with our mission to be "Beyond the Ordinary," we operate with total transparency. We respect your right to privacy and do not engage in intrusive data mining.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. If you wish to exercise these rights or have questions about our privacy practices, please contact our support team.